I just don't believe you

Somehow I find it very hard to believe that you did not realise at any point while creating the severity 2 ticket in our trouble ticketing system that this action was going to page out the sysadmin on call. I find it even harder to believe that you would be surprised they would get upset with you about this on finding out that the issue was not an urgent one but rather an on-going issue you'd been experiencing for months that you wanted some data collected on.

Right now if someone would invent me stab-over-ip I'd bake them cookies.

Epic Fail

I discovered today when I picked up the pager for my on-call duties this week that I've been deleted from a certain customer's trouble ticketing system, along with about 100 random users. This is going to make it slightly difficult to respond to tickets.

Only slightly.